Terms of Service
These terms cover two things: using this website, and the experiences we run for you if you book us.
Using this website
You are welcome to browse the site, build a shortlist and send us an enquiry. Please send accurate contact details, and please do not use the enquiry form to send automated, abusive or misleading messages.
Everything on this site — photographs, activity names, descriptions, layout and the Green Compass name and logo — belongs to Green Compass. You may share links to the site freely. Please do not copy our photographs or our activity descriptions for another business.
Sending an enquiry does not book anything and does not create a contract. A booking exists only once we have sent you a proposal, you have confirmed it, and the agreed advance has been received.
Enquiries and proposals
We reply to enquiries as quickly as we can. Prices depend on the number of children, the activities chosen, the venue and the date, and are set out in the proposal we send you. Availability is not held until a booking is confirmed.
How our events run
These are the working terms we attach to every proposal, repeated here so they are visible before you enquire.
- Duration. Activity time runs for about two hours, not counting set-up. We arrive roughly 90 minutes before, depending on the scale of what we are building.
- Facilitation. Every activity is age-appropriate and run by the Green Compass team.
- What we need from you. Once activities are confirmed we send a furniture list, and we flag anything that needs a power point nearby. We bring our own extension cords.
- Clean-up. Basic clean-up of our activities is ours.
- Allergies and special needs. Tell us in advance about any allergy, sensitivity or special requirement so we can plan around it. We cannot take responsibility for a requirement we were not told about.
- Supervision. Our team runs the activities. Overall care and supervision of the children at the event remains with the parents, guardians and the host.
- Changes. Changes to activities land best more than 48 hours before the event; closer than that we may not be able to accommodate them.
- Rescheduling. Rescheduling needs at least 72 hours' notice and depends on our calendar.
- Cancellation and payment. Payment and cancellation terms, including the advance, are set out in the proposal for your event and form part of your agreement with us.
Photographs
We photograph our set-ups for our portfolio. We never publish a child's name or personal details. If you would prefer that photographs of your event are not used, tell us in writing before the event. You can also ask us to take down a published photograph at any time.
Things outside our control
If something genuinely beyond our control prevents an event going ahead — weather, a venue closure, a public restriction, or similar — we will work with you to reschedule. Our responsibility is limited to the amount you have paid us for that event.
Our private admin area
The area of this site at /admin is for Green Compass staff
only. Access is by individual account. Do not attempt to access it without
authorisation.
Getting in touch
Questions about these terms: info@green-compass.in or +91 98450 45290.
Governing law
These terms are governed by the laws of India, and the courts at Bengaluru, Karnataka have jurisdiction.
Please note: these terms have been drafted in plain English to reflect how Green Compass actually works. They are not legal advice and should be reviewed by a lawyer, and reconciled with the terms attached to your proposal, before being relied on.